YOUR PLAN B NEEDS A PLAN B – Nancy Lublin, Founder & CEO of Crisis Text Line – Masters of Scale podcasts with Reid Hoffman

HOFFMAN: Notice how she keeps turning problems — in this case, piles of useless clothing —  into solutions: sources of funding. That’s why I call the best entrepreneurs “infinite learners”. The more thorny patches they hit, the more effective they become at hacking their way out. The only problem is that some CEOs — like Nancy —…

Continuous Improvement

Google Has an Official Process in Place for Learning From Failure – By Justin Bariso,  @JustinJBariso Recently, Google described its internal process for documenting and learning from mistakes, The process is ever so aptly named: the postmortem. Identify the most important problems. Ask yourself, what do I define as a major problem? You may not always know until you…